Advancing your Sales with | with AI Innovation

Ecom Assist is a premium chatbot that acts as a virtual customer service agent, available 24/7. It improves the customer experience, reduces the workload for your service team, and can process and provide real-time data.

Setting up Ecom Assist is simple: integrate a plugin, then AI analyzes your site's content and builds a comprehensive query database. An intuitive dashboard lets you track chats, review history, and analyze statistics.

Ecom Assist handles queries ranging from terms of service to package tracking. If it cannot resolve an issue, it sends a summary to the human team for a response within 24 hours, while learning for future response.

Ecom Assist is accessible via computers, tablets and mobile devices.

Ecom Assist supports more than 50 languages, including English, Spanish, French, and more. The chatbot answers questions in the customer's preferred language.

Yes, Ecom Assist can integrate with various platforms such as Shopify, Notion, and more, to provide a seamless experience.

Customer data is encrypted and securely stored in compliance with strict data protection regulations. Our system uses the latest technologies for data encryption and security.

Absolutely, our AI agents are designed to answer a wide range of questions, including complex and technical issues. They are trained to provide accurate and relevant answers.

All customer data and interactions are encrypted and stored securely. Our systems comply with strict data protection regulations.

You have full control over the tone and style of responses. Our AI agents can be customized to reflect your brand's voice and language.

Our AI agents are equipped to provide real-time updates on order status and shipping information, streamlining customer inquiries about their purchases.

We have a strict quality control process to minimize the possibility of incorrect information. The AI agent's responses are regularly monitored and adjusted.

The AI is trained using the latest methodologies and cannot provide answers that have not been taught beforehand. Answers can be monitored and adjusted to refine accuracy.

During implementation, Ecom Assist reads all product information and scans your site daily for new information, which is updated automatically.

For Ultimate and Enterprise packages, after sales is through a dedicated account manager. Within Discord is a section where feedback about the platform can be given. Surveys will also be sent via email for additional feedback opportunities.